$ man escalation-brief
/escalation-brief
PRICE / CALL
$0.015
USDC · base mainnet · scheme: exact
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NAME
escalation-brief — turns a messy support thread into a short handoff brief the next person can act on in seconds instead of re-reading the whole conversation
SYNOPSIS
POST https://x402.agentutility.ai/escalation-brief
Content-Type: application/json
X-PAYMENT: <signed-transferWithAuthorization>
{ ... }↳ first call → 402 Payment Required. Sign USDCtransferWithAuthorization, retry with theX-PAYMENT header.
DESCRIPTION
Turns a messy support thread into a short handoff brief the next person can act on in seconds instead of re-reading the whole conversation. Send the thread (a string or an array of messages) plus optional context, and get back an escalation summary: issue, impact, steps_tried, ask, urgency, and a suggested_owner when the thread implies one. Built for escalation summary, ticket brief, and support handoff workflows; every field is grounded strictly on the thread text, no invented steps or names. Redact customer or employee PII from thread text before sending it; this is a read-only summarization pass. Use it as an escalation summary API, ticket brief generator, support handoff tool, or incident summary endpoint for on-call and tier-2 handoffs.
INPUT — request schema
| property | type | description | req? |
|---|
| thread | string | The support thread to summarize — a single string, or an array of message strings (each entry treated as one message). Max 20,000 chars combined, max 300 messages. | required |
| context | string | Optional extra context not in the thread itself (e.g. account tier, prior incidents). Max 2,000 chars. | optional |
OUTPUT — response shape
| field | type | description |
|---|
| issue | string | — |
| impact | string | — |
| steps_tried | string | — |
| ask | string | — |
| urgency | string | — |
| suggested_owner | string | — |
| thread_chars | string | — |
| model | string | — |
| source | string | — |
EXAMPLES — two ways to call
EXAMPLE 1 · curl
curl -X POST https://x402.agentutility.ai/escalation-brief \
-H 'Content-Type: application/json' \
-d '{ }'first response = 402 Payment Required with payment requirements; sign + retry with X-PAYMENT.
EXAMPLE 2 · mcp
# Install the MCP package for this endpoint's cluster
npx -y @agentutility/mcp-<cluster>
# Required: EVM private key with USDC on Base
export X402_PRIVATE_KEY=0x...
# Then call the escalation-brief tool from your MCP-aware agent.
MCP server handles payment automatically — your coding agent just calls the tool by name.
METADATA
- tags
- wordmintescalationbriefescalation-brief
- methods
- POST
- cluster
- wordmint
- price
- $0.015 USDC per call
ADJACENT — other endpoints in wordmint
| endpoint | description | price |
|---|
| paper-to-flashcards | Turns a paper abstract or excerpt into study flashcards for spaced repetition. | $0.015 |
| reading-plan-generate | Builds a sequenced reading plan for a topic so a learner or agent knows what to study first, next, and last. | $0.015 |
| sla-extract | Pulls the actual service-level terms out of a contract, vendor agreement, or support policy so you don't have to hunt through pages of te… | $0.015 |
| syllabus-parse | Turns a pasted course syllabus into a structured week-by-week outline an agent can schedule against: course name, and per week the topics… | $0.015 |
| ai-to-human-text | AI text humanizer / GPT detector bypass. | $0.01 |
| app-review-sentiment | Scores app-store reviews by onboarding, stability, pricing, performance, and feature requests. | $0.01 |
| brand-bootstrap | Bootstraps a brand kit for a new business or product in one call. | $0.01 |
| brand-launch-brief | Generates a structured brand launch brief for a new company or product from name, concept, audience, and tone. | $0.01 |
agentutility(7)