$ man support-ticket-triage
/support-ticket-triage
PRICE / CALL
$0.05
USDC · base mainnet · scheme: exact
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NAME
support-ticket-triage — triage one inbound support ticket in a single call: language, sentiment, category, a duplicate check against tickets you already have ope…
SYNOPSIS
POST https://x402.agentutility.ai/support-ticket-triage
Content-Type: application/json
X-PAYMENT: <signed-transferWithAuthorization>
{ ... }↳ first call → 402 Payment Required. Sign USDCtransferWithAuthorization, retry with theX-PAYMENT header.
DESCRIPTION
Triage one inbound support ticket in a single call: language, sentiment, category, a duplicate check against tickets you already have open, and an escalation brief ready to hand off. Built for support ticket routing, customer service triage, help desk automation, and ticket classification where an agent needs to route, tag, and dedupe before a human sees it. Composite: one call runs detect-language + sentiment-analysis + classify-text + duplicate-ticket-detect + escalation-brief + pii-redact in parallel (duplicate-ticket-detect only runs when existing_tickets is supplied) and merges results into named sections. Sends ticket text plus an optional existing_tickets list; returns language, sentiment, category, duplicates, an escalation summary, and a PII-redacted copy. Use it as a support ticket triage API, help desk automation tool, or ticket dedupe and escalation service.
INPUT — request schema
| property | type | description | req? |
|---|
| ticket | string | The inbound support ticket text to triage. Non-empty, max 5000 chars. | required |
| existing_tickets | array | Optional list of existing open ticket texts to check the new ticket against for duplicates. Max 200 entries, each max 5000 chars. When omitted, the duplicate check is skipped. | optional |
OUTPUT — response shape
| field | type | description |
|---|
| ticket | string | — |
| language | string | — |
| sentiment | string | — |
| category | string | — |
| duplicates | string | — |
| escalation | string | — |
| redacted | string | — |
| composed_of | string | — |
| components | string | — |
| degraded | string | — |
EXAMPLES — two ways to call
EXAMPLE 1 · curl
curl -X POST https://x402.agentutility.ai/support-ticket-triage \
-H 'Content-Type: application/json' \
-d '{ }'first response = 402 Payment Required with payment requirements; sign + retry with X-PAYMENT.
EXAMPLE 2 · mcp
# Install the MCP package for this endpoint's cluster
npx -y @agentutility/mcp-<cluster>
# Required: EVM private key with USDC on Base
export X402_PRIVATE_KEY=0x...
# Then call the support-ticket-triage tool from your MCP-aware agent.
MCP server handles payment automatically — your coding agent just calls the tool by name.
METADATA
- tags
- composesupporttickettriagesupport-ticket-triage
- methods
- POST
- cluster
- compose
- price
- $0.05 USDC per call
ADJACENT — other endpoints in compose
| endpoint | description | price |
|---|
| claim-corroborate | Fact check a claim and see exactly who agrees and who disagrees. | $0.05 |
| commodity-brief | Market brief for a commodity: recency-scoped web search headlines on price/supply/demand plus a structured research brief with overview,… | $0.05 |
| company-dossier | Builds a company research dossier in one call: firmographic profile, domain intelligence, WHOIS registration, TLS, and tech stack. | $0.05 |
| content-trust-check | Trust screen for a block of text in one call: is it AI-generated, is it safe (content moderation), and is it a near-duplicate of a refere… | $0.05 |
| contract-terms-brief | Pull SLA terms, named entities, PII flags, and a plain-language summary out of a contract or policy document in one call. | $0.05 |
| course-study-kit | Turn a course syllabus into a study kit in one call: a parsed outline, a sequenced reading/study plan, flashcards, and a bullet summary. | $0.05 |
| cross-border-ops-brief | Cross-border operating brief for a country: the FX rate, country profile, visa requirements, upcoming public holidays, and current local… | $0.05 |
| crypto-signal-scan | Structured, informational signal brief for a token or crypto topic: X/Twitter sentiment, recent web coverage, and (when a fiat quote curr… | $0.05 |
agentutility(7)